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Frequently Asked Questions

How does SecureSkeye leverage the Cloud for physical security?

SecureSkeye uses the Cloud for secure video data storage, centralized management of all sites and devices (cameras, access control), and automatic software updates, significantly simplifying maintenance and scalability.

What is the video quality and storage capacity of your systems?

Our cameras offer high-resolution images (up to 4K) with advanced analytical capabilities. Storage is managed both locally on the device and securely replicated in the Cloud, providing flexible data retention options.

Are your systems compatible with our existing security infrastructure?

We are designed for open integration and often support interoperability with legacy security systems (alarm panels, third-party VMS, etc.) through open APIs and platform connectors.

How is video data secured while stored in the Cloud?

All data is encrypted end-to-end (at rest and in transit) using industry-leading encryption standards. Access is strictly controlled using role-based permissions and enforced with Multi-Factor Authentication (MFA).

Who has the ability to view our video footage?

Only authorized administrators and users within your organization, using secure credentials, can access the video streams. SecureSkeye never accesses your data without your explicit permission, and only for necessary technical support.

Does the system comply with regulatory standards like GDPR or HIPAA?

Yes. Our data centers adhere to the strictest global regulatory compliance standards, ensuring your data management meets requirements like GDPR, HIPAA, and others relevant to your industry.

How complex is the SecureSkeye system to install?

Our systems are engineered to be plug-and-play. Installation typically requires minimal onsite configuration and is streamlined by centralized deployment management via our Cloud platform, making it faster than traditional installs.

What is the total cost of ownership compared to a traditional surveillance system?

While the upfront cost is competitive, SecureSkeye drastically reduces operational expenses and future capital expenditures (no on-site servers, free perpetual software updates), yielding a stronger long-term return on investment.

How are software updates and maintenance handled?

All necessary software updates, including new features and security patches, are automatically delivered over the Cloud at no extra charge, requiring zero manual intervention or downtime on site.

What type of IT expertise is needed to maintain your Cloud security systems?

Our Cloud-based platform minimizes the need for specialized IT security staff. The system is managed through a simple web interface, requiring general IT knowledge rather than dedicated server or network maintenance expertise.

Can SecureSkeye help us with IT staffing for our own security operations center (SOC)?

Our Cloud-based platform minimizes the need for specialized IT security staff. The system is managed through a simple web interface, requiring general IT knowledge rather than dedicated server or network maintenance expertise.

What type of IT Staffing services does SecureSkeye provide?

We offer specialized IT staffing focusing on security, network infrastructure, and Cloud management roles. This includes placing security analysts, network engineers, Cloud operations specialists, and system integrators tailored to manage modern physical security systems.

Is your staffing limited to technical security roles?

While our primary focus is on security and infrastructure roles, we can provide staffing for various IT functions based on project needs, ensuring comprehensive support for your technology environment.

How does your staffing service impact the total cost of ownership of your products?

By providing experienced, targeted talent, we help reduce the internal ramp-up time and potential errors, minimizing downtime and unexpected operational costs associated with managing advanced security technology.

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